The customer has the right to cancel the order.
For mothercare.gr to accept the cancellation the customer should contact 210-4821186, 9 am – 5 pm daily.
Mothercare.gr will accept the cancellation according to terms of exchange and returns and will refund the money to the customer only if the purchased product(s) has/have not been processed to shipment for the customer.
If the order has been processed to shipment, then the cancellation of order will be considered as a return of products according to the following terms.
To exchange any item you have purchased from mothercare.gr:
We will not accept Exchanges/Returns of:
Upon receipt of items (at the specific store or headquarters), a check will be performed whether the above terms are met. If so the procedure will be processed by and exchange or a refund.
If you wish to exchange a purchased product, you can do so in 2 ways within 14 calendar days from the delivery date, provided that the Terms of Exchange/Return of Items are met!
If the reason for exchange is due to a company error, we are committed to the cost of return, provided that the return has been made with our partner courier company and after following the communication process described above. (2)
If you wish to return the product you purchased and get a refund you can do so provided that the Terms of Exchange/Returns are met, within 14 calendar days of the delivery date!
To return the items you must:
The Company is required to reimburse you, within 14 calendar days of the delivery date. The refund will be the value of your order deducted by the shipping cost for the return of the items.
Mothercare & Early Learning Centre has over 50 years experience in all baby related products, from Prams and Pushchairs to Maternity Clothes ,Baby Clothes and Toys. With this experience comes a wealth of parenting and pregnancy advice, all of which we love to share with you. So whether you need inspiration for your nursery ,are stuck on which of our car seats to choose from, don't know what clothes to buy for your baby or even what toys to select we know we have the expertise and information to help you make these important choices. We hope you find what you are looking for and enjoy your time on mothercare.gr